Payment

[Joe14]

Hi, I keep getting texts saying unable to take payment for last bill but it’s gone out? Is this a fraud message or is it from o2?

[MI5 · Accepted solution]

@Joe14 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

[jonsie]

It's a well known scam.
Block the number and report it free to 7726.
Don’t open any links or enter any information.
O2 advice here
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/

[TallTrees]

Hi @Joe14 

Definitely a SCAM 

Good you query this here as mentioned above don't click on any links. 

WELCOME TO THE O2 COMMUNITY FORUM 😁

Best wishes and good luck from TallTrees 

[MI5]

For sure it is