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Level 1: Joiner
Posts: 2
Registered: ‎12-02-2020

Payment

Can anyone help!! I am trying to pay my bill but am unable to log in to my o2 account and cannot do anything with my phone. I have a 4 year old child and we are in self isolation at the moment.
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Posts: 87,009
Topics: 731
Registered: ‎14-01-2013

Re: Payment

Hi @Tinalouise1982 

If you are unable to log into your account then reboot the phone and see if that helps.

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su... 

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Level 1: Joiner
Posts: 2
Registered: ‎12-02-2020

Re: Payment

I have tried restarting my phone and I have also tried calling the phone numbers but as I have no signal I can’t do anything. I just want to pay my bill to get my phone reconnected but don’t know any other way. Is there a way to pay through my online banking direct to o2?
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Posts: 87,009
Topics: 731
Registered: ‎14-01-2013

Re: Payment