on 01-02-2018 11:21
Solved! Go to Solution.
01-02-2018 11:25 - edited 01-02-2018 11:27
01-02-2018 11:25 - edited 01-02-2018 11:27
Hi @Miller What number was it?....Was she charged for sending a text message which converted to a MMS...
Have a look here https://community.o2.co.uk/t5/How-to-guides/Accidental-MMS-Sending-and-How-to-Avoid-it/ba-p/1014132
It could have been a premium rate number https://community.o2.co.uk/t5/How-to-guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...
Check the charges via My O2 http://www.o2.co.uk/myo2
If you have concerns about the charges you may have to call customer services https://www.o2.co.uk/contactus
Veritas Numquam Perit
01-02-2018 11:25 - edited 01-02-2018 11:27
01-02-2018 11:25 - edited 01-02-2018 11:27
Hi @Miller What number was it?....Was she charged for sending a text message which converted to a MMS...
Have a look here https://community.o2.co.uk/t5/How-to-guides/Accidental-MMS-Sending-and-How-to-Avoid-it/ba-p/1014132
It could have been a premium rate number https://community.o2.co.uk/t5/How-to-guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...
Check the charges via My O2 http://www.o2.co.uk/myo2
If you have concerns about the charges you may have to call customer services https://www.o2.co.uk/contactus
Veritas Numquam Perit
on 01-02-2018 11:31
on 01-02-2018 11:31
on 02-02-2018 16:06
on 02-02-2018 16:06
Hey @Miller did you find the above advice useful?
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