Payment of bill not correct

[Clara15]

I have tried for 2 hours to get in touch with a human from o2,is this not possible? I've tried every platform,can someone direct me please

[jonsie · Accepted solution]

Everything is taking longer due to the lockdown. Call centres and social distancing means limited staff to handle all the queries. Patience needed I'm afraid.
Other numbers to try
0800 977 7337
0800 587 4005
0800 0901808
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

[Cleoriff]

Or use Skype

A free call to 0800 032 1402

https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/td-p/1305104

[Clara15]

Thank you very much