cancel
Showing results for 
Search instead for 
Did you mean: 

Payment for another account

SteveG31
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I would like to make a payment for my wife, on account [removed]

 

[mod edit: as these posts are publicly available we've removed some sensitive details, thanks]

 

Message 1 of 6
343 Views
5 REPLIES 5

pgn
Level 77: Grand Master
  • 39178 Posts
  • 243 Topics
  • 1778 Solutions
Registered:

MI5
Level 94: Supreme
  • 150335 Posts
  • 641 Topics
  • 28626 Solutions
Registered:

@SteveG31 

All pay monthly customers should have a direct debit set up to avoid payment issues and as mentioned in the contract T&C's

You can set it up by calling O2 or a mandate is included in the guide given above,

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 6
328 Views

pgn
Level 77: Grand Master
  • 39178 Posts
  • 243 Topics
  • 1778 Solutions
Registered:

@SteveG31 - you can also set up a direct debit in the MyO2 app for the respective phone contract - the "View all" link at right of the screen accessed by tapping on the bar-chart icon will expand to show the  screenshot below:

1000024848.png

And then:

1000024847.png

Message 4 of 6
323 Views

MI5
Level 94: Supreme
  • 150335 Posts
  • 641 Topics
  • 28626 Solutions
Registered:

@pgn wrote:

@SteveG31 - you can also set up a direct debit in the MyO2 app for the respective phone contract - the "View all" link at right of the screen accessed by tapping on the bar-chart icon will expand to show the  screenshot below:

1000024848.png

And then:

1000024847.png


Another 360 change that needs adding to the guide Guide: How to Pay Your Bill (Contract) 

@Kei-M_O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 6
320 Views

Kei-M_O2
Community Manager
Community Manager
  • 102 Posts
  • 5 Topics
  • 0 Solutions
Registered:

@Cleoriff feel free to let me know if you want this added to your guide 🙂

Message 6 of 6
238 Views