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Level 1: Joiner
Posts: 1
Registered: ‎19-01-2020

Payment extension

Im struggling to pay my bill can I get an extension
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Level 67: Unsung hero
Posts: 15,064
Registered: ‎31-03-2010

Re: Payment extension

@Rebekahx 

You need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

I DO NOT WORK FOR O2



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Community Manager
Posts: 6,845
Registered: ‎23-07-2014

Re: Payment extension

Hi @Rebekahx , just wanted to check if you got through to CS ok in the end to discuss your payments? 

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