cancel
Showing results for 
Search instead for 
Did you mean: 

Payment daye

angusparrish
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I am wanting to change my payment date
Message 1 of 3
103 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
  • 107637 Posts
  • 794 Topics
  • 5752 Solutions
Registered:

Hi @angusparrish 

You need to call customer service.

Call 202 from your mobile or use Skype to call 0800 032 1402

All other numbers and methods of contact are in this guide

Guide: Coronavirus Community Help and Support 

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

*The Game Is On*

Girl in a jacket

View solution in original post

Message 3 of 3
100 Views
2 REPLIES 2

angusparrish
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Please could I change my payment date
Message 2 of 3
102 Views

Cleoriff
  • 107637 Posts
  • 794 Topics
  • 5752 Solutions
Registered:

Hi @angusparrish 

You need to call customer service.

Call 202 from your mobile or use Skype to call 0800 032 1402

All other numbers and methods of contact are in this guide

Guide: Coronavirus Community Help and Support 

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

*The Game Is On*

Girl in a jacket

View solution in original post

Message 3 of 3
101 Views