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Payment can’t be made with my card

Jafar95
Level 1: Joiner
  • 1 Posts
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Payments can’t be made for both my devices with my card normally it works but today it’s not never had this problem since I’m paying with same card for a year .

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MI5
Level 94: Supreme
  • 127044 Posts
  • 614 Topics
  • 21920 Solutions
Registered:

@Jafar95 

O2 do occasionally have issues with card payments.

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127044 Posts
  • 614 Topics
  • 21920 Solutions
Registered:

@Jafar95 

O2 do occasionally have issues with card payments.

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 2
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