cancel
Showing results for 
Search instead for 
Did you mean: 

Payment can’t be made with my card

Jafar95
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Payments can’t be made for both my devices with my card normally it works but today it’s not never had this problem since I’m paying with same card for a year .

Message 1 of 2
884 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151645 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@Jafar95 

O2 do occasionally have issues with card payments.

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 2
882 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 151645 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@Jafar95 

O2 do occasionally have issues with card payments.

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
883 Views