Re: Payment - Re-Connect Device

JustJon · ‎27-03-2020

Im looking at paying my owed balance but ive been on the phone for around 1:10hrs waiting for someone to answer, i havent been able to speak to anyone as of yet, are o2 still open to speak to? i understand its busy atm, is there any way for me to pay the balance online and get my device & line switched back on?

MI5 · ‎27-03-2020

@JustJon

Ways to pay here Guide: How to Pay Your Bill (Contract)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

JustJon · ‎27-03-2020

i can no longer use my log in details or the myo2 app as ive been disconnected - i need the line switched back on, im currently on the phone to that number you have provided but ive been in the line to speak to someone for 1 hour and 16 mins .....

im starting to lose hope here!

MI5 · ‎27-03-2020

@JustJon

Just stay on hold.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

JustJon · ‎27-03-2020

Thanks for the help batman!

MI5 · ‎27-03-2020

Best of luck mate

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

JustJon · ‎27-03-2020

stay safe out there!

O2

Payment - Re-Connect Device

Calls dropped soon as dialed

Access to billing / phone plan etc

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

Error code 14