Solved: Paymeants

Josh1111 · ‎05-09-2020

I’ve been cut off my o2 contract but told them I was out of work and couldn’t pay until I get a job so now I’ve got a job I can pay it back but I can’t call them or live chat them in any way because my o2 account has been cut off

MI5 · ‎05-09-2020

@Josh1111

You can use Skype or any other phone.

Numbers and details here Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎05-09-2020

@Josh1111

You can use Skype or any other phone.

Numbers and details here Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎07-09-2020

It would be great to get an update once you've got your issue sorted @Josh1111.

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

Josh1111 · ‎08-09-2020

I’m still waiting for them I can’t phone them or live chat them as I’ve been cut of from using everything

MI5 · ‎08-09-2020

@Josh1111 Skype and live chat use data not calls so can be used on whatever device you are using to post here with.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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