Solved: Paying with a Canadian Credit card

Anonymous · ‎11-10-2016

I am in the UK for three months and bought a sim card a month ago. When I try topping up with a Canadian credit card, I enter the Canadian postal code that goes with it. The system just gives me an error message about checking the postal code. It seems to want a UK postal code. What do I do?

Cleoriff · ‎11-10-2016

It only accepts UK cards unfortunately. You would be better getting a voucher from any store selling them and topping up via that route. Various other ways to top up here (Scroll down to PAYG)

https://community.o2.co.uk/t5/Discussions-Feedback/Ways-to-pay-guidelines/td-p/874982

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎11-10-2016

It only accepts UK cards unfortunately. You would be better getting a voucher from any store selling them and topping up via that route. Various other ways to top up here (Scroll down to PAYG)

https://community.o2.co.uk/t5/Discussions-Feedback/Ways-to-pay-guidelines/td-p/874982

Veritas Numquam Perit

adamtemp64 · ‎11-10-2016

You will need to buy a top up voucher in a store as the automated system requires a uk debit / credit card

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MI5 · ‎11-10-2016

You can do it here online with any card http://www.mobiletopup.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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