Paying ur bill

[Donxc]

How do you change the date of your direct debit date

[Cleoriff · Accepted solution]

Hi @Donxc

You have to ring customer services to change the date.

https://www.o2.co.uk/contactus

Best time to call is between 8-8.30am in the morning to avoid a long wait

Good luck and welcome to the forum

[liggerz87]

@Cleoriff cant it be changed through my o2 aswel

[Cleoriff]

@liggerz87

No, not the date of payment. You can change the name of the bank payment comes out of via My O2, but a change of date needs to go through customer services

[liggerz87]

I thought as much