Paying phone bill

[Jessicarose5]

I have a pay monthly contract, what happens when you only pay half of your phone bill? In my case is £40 only paid £20? Thanks!

[Jessicarose5]

Any help would be great!

[MI5 · Accepted solution]

@Jessicarose5 

You must call and speak to the payment management team as soon as possible.

Your phone will be restricted until the bill is fuly paid Guide: How to find help & contact O2 

https://www.o2.co.uk/help/account-and-billing/payment-support

[jonsie]

If you have a direct debit then it will take the other half of the bill. If you haven't then you need to pay as soon as possible otherwise you will end up with a default on your credit file which will remain there for the next six years and could well impact your chances of further credit or a mortgage.