Solved: Paying phone bill

Jessicarose5 · ‎09-01-2020

I have a pay monthly contract, what happens when you only pay half of your phone bill? In my case is £40 only paid £20? Thanks!

MI5 · ‎09-01-2020

@Jessicarose5

You must call and speak to the payment management team as soon as possible.

Your phone will be restricted until the bill is fuly paid Guide: How to find help & contact O2

https://www.o2.co.uk/help/account-and-billing/payment-support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Jessicarose5 · ‎09-01-2020

Any help would be great!

MI5 · ‎09-01-2020

@Jessicarose5

You must call and speak to the payment management team as soon as possible.

Your phone will be restricted until the bill is fuly paid Guide: How to find help & contact O2

https://www.o2.co.uk/help/account-and-billing/payment-support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎09-01-2020

If you have a direct debit then it will take the other half of the bill. If you haven't then you need to pay as soon as possible otherwise you will end up with a default on your credit file which will remain there for the next six years and could well impact your chances of further credit or a mortgage.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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