on 02-06-2017 07:47
on 02-06-2017 07:47
Morning all,
I'm currently an o2 refresh customer and am looking to pay off my current device plan and I'd like to upgrade to an iPhone 7. The only problem is that o2 are proving to be pricier than other providers for upgrading, so I've been looking at the sim only packages and getting my new phone from Apple themselves. I'm unable to find information though on whether if I pay off my device plan whether the useage plan would be waivered in exchange for a sim only contract? Or whether I still have to keep my current useage contract until my 24 months are up? Is anyone able to clarify for me?
Many thanks
Solved! Go to Solution.
on 02-06-2017 08:00
Hi @Anonymous You would need to cancel your current contract here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526
You would then be free to buy another phone outright and go for a sim only contract with O2 if you wish
Veritas Numquam Perit
on 02-06-2017 08:00
Hi @Anonymous You would need to cancel your current contract here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526
You would then be free to buy another phone outright and go for a sim only contract with O2 if you wish
Veritas Numquam Perit
on 02-06-2017 08:14
on 08-06-2017 11:59
Hey @Anonymous Hope it went all good with the switch to SIM only. Do you have any additional questions? Let us know how you like the iPhone 7 if you ended up getting it! (I'm considering getting one myself!!)