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Paying off device plan and my airtime bill

Kayla26
Level 1: Joiner
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Hello,

 

okay so I’ve paid off my device plan and I want to move to a different provider. Do I need 30 days notice to cancel my airtime plan and will there be a charge? 

thank you! 

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pgn
Level 75: Digital Don
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No notice needed, @Kayla26 - but you will be charged for what you have used since the previous bill on your final bill, which you won't get access to as your MyO2 will have been deactivated by then (so do not cancel your direct debit yet). Sorry to see you leaving O2. Good luck!

Guide: Cancelling Your Contract 

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pgn
Level 75: Digital Don
  • 36391 Posts
  • 233 Topics
  • 1612 Solutions
Registered:

No notice needed, @Kayla26 - but you will be charged for what you have used since the previous bill on your final bill, which you won't get access to as your MyO2 will have been deactivated by then (so do not cancel your direct debit yet). Sorry to see you leaving O2. Good luck!

Guide: Cancelling Your Contract 

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