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Paying off a device plan as a surprise gift?

ducklady
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I'd like my husband to be able to upgrade his phone though he still has an outstanding balance on his current phone and wants to have that paid off before upgrading.

Is there a way I can pay that off for him as a gift so he would own the phone and can then choose a new one for himself? I could obviously tell him what I had planned but would prefer it to be a surprise!

He pays through our joint bank account though as I'm not the account holder for his phone I'm unsure if this would be possible.

Thanks.

 

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MI5
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@ducklady 

You would need to know the account security details and call O2.

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151778 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@ducklady 

You would need to know the account security details and call O2.

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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ducklady
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Thanks very much! I do know his security details so will get it sorted. slight_smile

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