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Paying off%20my%20contract%20during%20pandemic

Steveb0901
Level 1: Joiner
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Is there any way of paying off my contract while in lockdown? 

I appreciate this is not the exactly the most crucial thing to do atm when peoples lives are at stake, but can't find a way either over the phone or online or via the app

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Cleoriff
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@Steveb0901 

I presume you want to pay off to cancel. If so it's easy, you can do it via text.

Guide: Cancelling Your Contract 

Hope that helps

Veritas Numquam Perit

Girl in a jacket
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Steveb0901
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Thanks Cleoriff, however, I don't want to actually leave O2, but upgrade my phone with another supplier (at a much cheaper monthly tariff). To do this being on O2 refresh, I want to pay my balance off, but can't find a way of doing this online

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MI5
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You'll have to call customer service https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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