on 08-01-2019 12:42
I'm really cross, just spent the best part of an hour trying to phone O2 to pay off my Device plan, I do have problems speaking on the phone and it just seems to take forever and when I did finally get through to someone, I had to be transferred. Why don't they have an email service now?
Anyone have any suggestions?
Solved! Go to Solution.
on 08-01-2019 12:53
O2 discarded the email service years ago as there were far too many to deal with.
You can cancel using the advice in this link https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774
The best time for you to call so you are attended to quickly, is between 8am -8,30am
Best of luck and welcome to the forum