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Paying my phone bill

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dwight81
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on ‎17-09-2023 18:14 - last edited on ‎17-09-2023 19:22 by Moderator

on ‎17-09-2023 18:14 - last edited on ‎17-09-2023 19:22 by Moderator

hi o2,

 

I have an unpaid bill which I would like to pay. But I don’t have money at the moment, and I lost my job recently.

 

I will be able to pay this bill in full next Saturday (23/09/23), when I receive money from Universal Credit. Plus I am aiming for o be in full employment very soon. As I have several Job interviews lined up.

 

Can you please not discount my phone. As I promise to pay the full amount, as soon as I have money next Saturday.

 

I have been trying to call you, but my phone has been deactivated. My telephone number is xxxxxxxxxxx.

 

Many thanks,

Dwight 

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

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MI5
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on ‎17-09-2023 18:20

on ‎17-09-2023 18:20

@dwight81 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Use Skype to call Guide: A Guide to Skype 

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I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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MI5
Level 94: Supreme
  • 146925 Posts
  • 636 Topics
  • 28263 Solutions
Registered:

on ‎17-09-2023 18:20

on ‎17-09-2023 18:20

@dwight81 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Use Skype to call Guide: A Guide to Skype 

Flagged for number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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