Paying my bill

[Tan3]

I received a text saying my bill was overdue, which it was by like a day or 2, on the text was a link which sent me to the o2 website to top up, I paid my bill, but on my bank it’s showing up differently to how it normally does? It’s also not showing up on myo2? Have I been scammed or it’s just not been processed yet?

[Enlli · Accepted solution]

As we are all customers here this is something you are best talking to Payment managent about

You can reach the Payment Management team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Or Message them

Facebook (https://o2uk.co/O2CFB) 

Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,

they should be able to help you