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Level 1: Joiner
Posts: 1
Registered: ‎16-11-2013

Paying my bill from overseas account

I am now living overseas in New Zealand and wish to clear my o2 bill and close the account but there seems to be only an automated system on the calls and using myo2 does not allow me to pay the bill using my nz card, as I no longer have a UK account, how can I resve this?
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Posts: 79,260
Topics: 707
Registered: ‎14-01-2013

Re: Paying my bill from overseas account

[ Edited ]

Hi @Emmaswanwick1 

All ways to cancel contract here Guide: Cancelling Your Contract 

You can contact customer services here Guide: How to find help & contact O2 

*The Game Is On*

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Posts: 94,633
Topics: 543
Solutions: 12,023
Registered: ‎04-04-2012

Re: Paying my bill from overseas account

@Emmaswanwick1 

You'll need to get someone in the UK or with a UK bank account to pay the bill for you.

O2's systems only accept payments from UK accounts.

You can send the money via Paypal to someone in the UK to pay it for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Former Staff
Posts: 5,421
Registered: ‎18-04-2018

Re: Paying my bill from overseas account

Good afternoon @Emmaswanwick1, have you had some time to check out the suggestions above? Let us know if you need more help Smiley Happy

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