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Anonymous
Posts: 0

Paying my Bill online.

When I select to pay my bill online, the page I'm linked to doesn't seem to give me to option anywhere to pay. Can anyone help?

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Posts: 27,019
Topics: 247
Solutions: 1,614
Registered: ‎29-07-2008

Re: Paying my Bill online.

[ Edited ]

If you go to MyO2> My Moblie> ViewPay bill or My Bill Summary, and under that you should see Pay my bill.

 

 

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Anonymous
Posts: 0

Re: Paying my Bill online.

Assuming its not set-up on direct debit?

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Posts: 80,280
Topics: 573
Solutions: 3,845
Registered: ‎04-01-2009

Re: Paying my Bill online.

It's working ok for me. When I click on make payment, the next page shows a list of cards with another 'make payment' link at the bottom left of the page.

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Posts: 80,280
Topics: 573
Solutions: 3,845
Registered: ‎04-01-2009

Re: Paying my Bill online.


@Anonymous wrote:

Assuming its not set-up on direct debit?


Mine is set up on DD but still gives the option to make a payment.

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Anonymous
Posts: 0

Re: Paying my Bill online.

My direct debit was for some reason de-activated last month, so I made my payment on the phone. As I still haven't set the direct debit up again, is there anyway I can pay online now, or do I have to wait until tomorrow when Customer Services are open again?

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Posts: 80,280
Topics: 573
Solutions: 3,845
Registered: ‎04-01-2009

Re: Paying my Bill online.

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Anonymous
Posts: 0

Re: Paying my Bill online.

You should be able to follow the steps the others have suggested it comes up on mine to even mine is on direct debit just wanted to make sure you didn't pay twice as if you pay online they can sometimes still take the direct debit but if it was stopped you will be fine 

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Anonymous
Posts: 0

Re: Paying my Bill online.

Even If I temporaraly don't have a DD? Can you link me because I am simply not being given an option via 'My o2'

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Anonymous
Posts: 0

Re: Paying my Bill online.

You are doing it online and not on the app?