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Paying hidden VAT charges on my contract?? Very misleading - cannot be legal?

Anonymous
Not applicable

This cannot be legal... At no point did anyone say to me when I took out a iPhone 6 contract, that I would be paying nearer £40 than the £33 that I signed a contract for!

 

Look at the documents I have received and tell me where, anywhere, it says that this hidden VAT charge is being added.

 

I have called O2 directly this morning as soon as I received the ridiculous statement - he was horrendously unhelpful.  Just told me to 'go instore and sort it out' - I am not going out of my way, paying train fare/parking, to sort out O2's misleading contract details.

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Cleoriff
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@Anonymous wrote:

@Cleoriff , never make assumptions,always ask questions and draw ur own conclusions wink


I think you will find I never make assumptions @Anonymous On this occasion however the OP was pretty clear in their first post....

It was only after a great deal of further discussion that additional information came to light...and we are never too old to learn...any of us.... wink

Veritas Numquam Perit

Girl in a jacket
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aldaweb
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@Anonymous wrote:

Thank you for clarifying everyone!  I hope you can understand my frustration..


 

If not, I am tied in for 24months with no get out, oh well.  Whistle


I am sure it will all be OK.

You know where we are should you have more questions Smiley LOL

iPhone 14 Pro (O2 ), S23U (EE), iPad Pro LTE (EE), .

Reviews: iPhone-X-first-impressions ¦ Blackberry Classic ¦ Blackberry Z30 ¦ Nokia Lumia 1020 ¦ Samsung S4 Mini Part 1 ¦ Samsung S4 Mini Pt. 2
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Anonymous
Not applicable

I know u don't @Cleoriff Smiley LOL And u couldn't  be more right, live and learn, always, no matter how old u r or what u do, if u r willing there is always something new to learn...

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Beenherebefore
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@jonsie wrote:

All will be well, don't worry...


@Anonymous ........trust him......he's a doctor wink

"My life is a facsimile of a sham"
Message 44 of 47
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Cleoriff
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Registered:

@Beenherebefore wrote:

@jonsie wrote:

All will be well, don't worry...


@Anonymous ........trust him......he's a doctor wink


And I never knew....:smileywink:

Veritas Numquam Perit

Girl in a jacket
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ShortieScotLass
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Did your bill work out okay the second month or did you have a £33 + VAT bill again?? 

 

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MI5
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Registered:

@ShortieScotLass wrote:

Did your bill work out okay the second month or did you have a £33 + VAT bill again?? 

 


There is no vat added to consumer contracts and this thread was never about £33 + vat anyway.

Consumer contract prices are always quoted inclusive of vat.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 47 of 47
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