cancel
Showing results for 
Search instead for 
Did you mean: 

Paying final bill when account is no longer active

KM6
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I recently cancelled my pay monthly contract because I live overseas and the UK O2 sim cannot receive texts or calls. I need to pay my final bill but I don’t have a direct debt set up and I cannot access my o2 account because I no longer have an active account.

 

How do I pay my final bill?

Message 1 of 4
704 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 96020 Posts
  • 612 Topics
  • 7149 Solutions
Registered:

This looks like something you’d need to call O2’s customer service team about – give them a call on 202  or 0344 809 0202

Use the specific Payment management number  0800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

View solution in original post

Message 2 of 4
702 Views
3 REPLIES 3

jonsie
Level 94: Supreme
  • 96020 Posts
  • 612 Topics
  • 7149 Solutions
Registered:

This looks like something you’d need to call O2’s customer service team about – give them a call on 202  or 0344 809 0202

Use the specific Payment management number  0800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Message 2 of 4
703 Views

KM6
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I live overseas and cannot call UK numbers from my phone here. Any other options?

Message 3 of 4
701 Views

jonsie
Level 94: Supreme
  • 96020 Posts
  • 612 Topics
  • 7149 Solutions
Registered: