Solved: Paying final bill - my account is showing as close...

Kavos1993 · ‎11-06-2020

Hi ,

I've recently had my number ported over to Smarty , I've had my final bill of £28 which I want to pay but when I try and log into my account it says I'm not recognised anymore ?

i want to get this paid to keep my credit rating intact but it's proving difficult

help please

Cleoriff · ‎11-06-2020

@Kavos1993

Contact O2. All numbers in this guide Guide: Coronavirus Community Help and Support

Best one to call is 0800 587 4005

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎11-06-2020

@Kavos1993

Contact O2. All numbers in this guide Guide: Coronavirus Community Help and Support

Best one to call is 0800 587 4005

Veritas Numquam Perit

MI5 · ‎11-06-2020

@Kavos1993

Guide: How to Pay Your Bill (Contract)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Paying final bill - my account is showing as closed

Travel bolt on

using phone abroad

My contract ***********

Phone use abroad

Pay may existing bills