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Paying final bill - my account is showing as closed

Kavos1993
Level 1: Joiner
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Hi ,

      I've recently had my number ported over to Smarty , I've had my final bill of £28 which I want to pay but when I try and log into my account it says I'm not recognised anymore ?

 

i want to get this paid to keep my credit rating intact but it's proving difficult

 

help please

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Cleoriff
Level 94: Supreme
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@Kavos1993 

Contact O2. All numbers in this guide Guide: Coronavirus Community Help and Support 

Best one to call is 0800 587 4005

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 128422 Posts
  • 835 Topics
  • 7595 Solutions
Registered:

@Kavos1993 

Contact O2. All numbers in this guide Guide: Coronavirus Community Help and Support 

Best one to call is 0800 587 4005

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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@Kavos1993 

Guide: How to Pay Your Bill (Airtime & Device Plans) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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