Solved: Re: Paying contract off early

Tony94 · ‎19-07-2020

Hi, im currently in a 24 month contract of which I have 11 months left, I am wanting to pay off the contract early but NOT upgrade, instead keep my current phone and move to a sim only deal. On my O2 app the option to upgrade is valued at £308 however at my current monthly bill of £41 over 11 months is nearly £450. Would the £308 "upgrade" pay off the contract? Or is there somewhere to find how much I have left on the contract?

Regards Tony

MI5 · ‎19-07-2020

@Tony94

You only have to pay what you owe on device plan. The airtime can be cancelled for free, hence the price difference.

Guide: How does O2 Refresh work?

You can text INFO to 85075 to get details on any early termination fees that may be payable.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎19-07-2020

@Tony94

You only have to pay what you owe on device plan. The airtime can be cancelled for free, hence the price difference.

Guide: How does O2 Refresh work?

You can text INFO to 85075 to get details on any early termination fees that may be payable.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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