on 31-12-2021 15:40
I paid the bill when it was due the money was taken out of my account and a day or 2 later the money was transferred back into it
Solved! Go to Solution.
31-12-2021 15:42 - edited 31-12-2021 15:42
31-12-2021 15:42 - edited 31-12-2021 15:42
You need to contact payment management.
Details here Guide: Coronavirus Community Help and Support
To pay bills, ask for payment extensions etc, you need to contact the Payment Management Team.
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best time to call is around 8.00am
31-12-2021 15:42 - edited 31-12-2021 15:42
31-12-2021 15:42 - edited 31-12-2021 15:42
You need to contact payment management.
Details here Guide: Coronavirus Community Help and Support
To pay bills, ask for payment extensions etc, you need to contact the Payment Management Team.
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best time to call is around 8.00am