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Paying bill

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Wrobelos
Level 1: Joiner
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on ‎03-09-2019 23:01

on ‎03-09-2019 23:01

I was late last month but iv paid all Bill's upto date and phone is still not got any data but my o2 app says everything is paid...
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MI5
Level 94: Supreme
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on ‎03-09-2019 23:10

on ‎03-09-2019 23:10

@Wrobelos 

You'll need to check with customer service but try rebooting phone first. 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152510 Posts
  • 651 Topics
  • 29106 Solutions
Registered:

on ‎03-09-2019 23:10

on ‎03-09-2019 23:10

@Wrobelos 

You'll need to check with customer service but try rebooting phone first. 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
Level 94: Supreme
In response to MI5
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on ‎03-09-2019 23:14

on ‎03-09-2019 23:14

Was the last payment a few days late? Have you recently changed tariff or upgraded?

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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