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1 ACCEPTED SOLUTION
Accepted Solutions
- 24463 Posts
- 1067 Topics
- 3837 Solutions
@Lewis8 That part of the system may have been off line at that time for nightly maintenance. Try again in the morning.
How can I pay my bill? (o2.co.uk)
If you're still having difficulty, contact customer service.
Call 202 from your mobile or 0800 032 1402 from any phone.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am. The 0800 number isn't available until 9 am.
- 24463 Posts
- 1067 Topics
- 3837 Solutions
@Lewis8 That part of the system may have been off line at that time for nightly maintenance. Try again in the morning.
How can I pay my bill? (o2.co.uk)
If you're still having difficulty, contact customer service.
Call 202 from your mobile or 0800 032 1402 from any phone.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am. The 0800 number isn't available until 9 am.
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