Re: Paying a bill

Idontknow · ‎08-08-2019

Does anybody know why i cannot pay a bill on the o2 website. It just says something has gone wrong error 500

jonsie · ‎08-08-2019

Try a different browser. Edge or Internet Explorer seems to work best. Or you could try clearing the cache and cookies from your present browser.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎08-08-2019

@Idontknow

Edit your browser settings to allow the O2 website to redirect.

It will fail after the payment page otherwise.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Bambino · ‎08-08-2019

@Idontknow You might want to consider setting up a Direct Debit to avoid problems like this in the future.

I DO NOT WORK FOR O2

Idontknow · ‎08-08-2019

How do you do that?

jonsie · ‎08-08-2019

A direct debit or a redirect?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎08-08-2019

It's in your privacy settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Paying a bill

Calls dropped soon as dialed

Access to billing / phone plan etc

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

Error code 14