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Paying Device Plan

Anonymous
Not applicable
I've managed to pay my airtime bill online but can't pay the device plan this way. With a block on my phone, how am I supposed to call and pay?
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Cleoriff
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For reference @Anonymous there are various ways to pay...but DD is part of your contract and should be maintained. Have a look at this help link..

http://community.o2.co.uk/t5/Discussions-Feedback/Ways-to-pay-guidelines/m-p/874982

Veritas Numquam Perit

Girl in a jacket

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MI5
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Borrow a phone or use a landline.
Numbers on link http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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gindygoo
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Going forward why don't you reinstate your DD.? It's then not an issue, and getting your phone blocked won't be an issue!
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Cleoriff
Level 94: Supreme
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For reference @Anonymous there are various ways to pay...but DD is part of your contract and should be maintained. Have a look at this help link..

http://community.o2.co.uk/t5/Discussions-Feedback/Ways-to-pay-guidelines/m-p/874982

Veritas Numquam Perit

Girl in a jacket
Message 4 of 6
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MI5
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As above. A DD is one less thing to worry about.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
Level 94: Supreme
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Personally I simply can't understand the need to cancel a DD and have to remember to pay on a certain date every month. Result in a blocking of the phone and possible reconnection fee. Might make sense to some but it it's beyond me....

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