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Paying 02 bill

Charlie92
Level 1: Joiner
  • 1 Posts
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Registered:
Hello my names Charlie Cox can’t pay bill as I’m out of work due to Coronavirus.
Message 1 of 6
288 Views
5 REPLIES 5

O2Lorna
O2 Support
O2 Support
  • 192 Posts
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Registered:
Hi you need to speak to the payment management team

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
signature
Message 2 of 6
282 Views

SuntaDJ
Level 1: Joiner
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Registered:
Neither this number or the 20202 number will let you speak to anyone though they just say 'we cannot take your call right now' and then the call ends, online live chat is unavailable I'm totally stuck and relying on my phone since I'm the person shopping and running around for my elderly parents and family members shopping, meds etc
Message 3 of 6
229 Views

MI5
Level 94: Supreme
  • 126842 Posts
  • 613 Topics
  • 21801 Solutions
Registered:
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 6
219 Views

Reena
Level 1: Joiner
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Registered:
I need to speak to someone about my bill I cant get through online chat has stopped
Message 5 of 6
201 Views

MI5
Level 94: Supreme
  • 126842 Posts
  • 613 Topics
  • 21801 Solutions
Registered:
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 6 of 6
183 Views