Payin my bill from abroad and trying to navigate the incredibly frustrating O2 website

[Chatachak]

Can SOMEONE (any human being, please?) contact me and stop the idiocy of trying to find hamnity on your website??? I am having truble paying my bill and I really, really, really, need human (not bot) help in trying to resolve this stupid matter. My name is Bernard Hunt. My email is chatachak**Personal info** Can someone please (please?) contact me and let's get this settled? This would save me from another venture through you incredibly lunatic website, which is akin to being lost in Dante's Circles of Hell. Please? ARe any human beings employed at O2? 

[MI5 · Accepted solution]

@Chatachak 

No one will contact you from here, sorry.

You need to contact payment management.
Details here Guide: Coronavirus Community Help and Support 
To pay bills, ask for payment extensions etc, you need to contact the Payment Management Team.
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best time to call is around 8.00am

Guide: How to Pay Your Bill (Contract) 

[Bambino]

@Chatachak You can call the Payment Management number to talk to someone by downloading Skype: Guide: A Guide to Skype 

Bear in mind that the opening times are UK times, so you would need to adjust that to wherever you're calling from abroad.

You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

[Chatachak]

It's all a load of old guff.