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Ell1e
Level 1: Joiner
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I paid my airtime bill on the 6th and it has been taken out of my bank again so you have took it out twice 

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jonsie
Level 94: Supreme
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O2 have only taken it once

You made the error in paying too close to the DD cut off date

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MI5
Level 94: Supreme
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@Ell1e 

That was too close to your direct debit date for it to register as paid. 

It will be a credit on your account now to cover next month's bill.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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jonsie
Level 94: Supreme
  • 87332 Posts
  • 596 Topics
  • 5292 Solutions
Registered:

O2 have only taken it once

You made the error in paying too close to the DD cut off date

2020-Awards-jonsie5695219-2




O2 Social Media

SM IconsTwitter

Instagram

Facebook




Message 3 of 3
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