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GaborSzabo
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Hi i would like to ask for help i would like to change my direct debit to 22 because then i will only get paid so unfortunately this solution is not possible and my current bill can only be paid by 22
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MI5
Level 94: Supreme
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@GaborSzabo 

You need to call customer service to change your payment date Guide: How to find help & contact O2 

Additional help here https://www.o2.co.uk/help/account-and-billing/payment-support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151896 Posts
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  • 28848 Solutions
Registered:

@GaborSzabo 

You need to call customer service to change your payment date Guide: How to find help & contact O2 

Additional help here https://www.o2.co.uk/help/account-and-billing/payment-support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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GaborSzabo
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Thank you
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Bambino
Level 86: Prestigious
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@GaborSzabo  If you cannot pay your bill on time, you must speak to customer service. They will change your payment date so your bill gets paid on time in the future, but they may curtail your phone use until you are able to pay what you owe.

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
  • 151896 Posts
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  • 28848 Solutions
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You're welcome @GaborSzabo 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 5
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