Solved: Pay

GaborSzabo · ‎05-02-2020

Hi i would like to ask for help i would like to change my direct debit to 22 because then i will only get paid so unfortunately this solution is not possible and my current bill can only be paid by 22

MI5 · ‎05-02-2020

@GaborSzabo

You need to call customer service to change your payment date Guide: How to find help & contact O2

Additional help here https://www.o2.co.uk/help/account-and-billing/payment-support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎05-02-2020

@GaborSzabo

You need to call customer service to change your payment date Guide: How to find help & contact O2

Additional help here https://www.o2.co.uk/help/account-and-billing/payment-support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

GaborSzabo · ‎05-02-2020

Thank you

Bambino · ‎05-02-2020

@GaborSzabo If you cannot pay your bill on time, you must speak to customer service. They will change your payment date so your bill gets paid on time in the future, but they may curtail your phone use until you are able to pay what you owe.

I DO NOT WORK FOR O2

MI5 · ‎05-02-2020

You're welcome @GaborSzabo

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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