Solved: Pay off

COE · ‎26-02-2024

How do I pay off my bill ?

Thanks

Bambino · ‎26-02-2024

@COE No, you will need a new sim card. See the guides below:

Cancelling your contract - An updated guide - O2 Community

Migration & porting into O2 - O2 Community

I DO NOT WORK FOR O2

View solution in original post

MI5 · ‎26-02-2024

@COE

All ways here Guide: How to Pay Your Bill (Airtime & Device Plans)

This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217 / 0800 032 5302
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

COE · ‎26-02-2024

Thanks. I need pay off my contract and go on pay as you go on O2. Will the sim card automatically change to pay as you g ?

Bambino · ‎26-02-2024

@COE No, you will need a new sim card. See the guides below:

Cancelling your contract - An updated guide - O2 Community

Migration & porting into O2 - O2 Community

I DO NOT WORK FOR O2

MI5 · ‎26-02-2024

@COE

Contract and PAYG sim cards are different.

Order a free PAYG sim from here and you can then use that to have your number moved to.

https://www.o2.co.uk/shop/sim-cards/pay-as-you-go

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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