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Level 1: Joiner
Posts: 1
Registered: ‎24-05-2018
Accepted Solution

Pay off Device Plan and cancel contract?

Hi guys,

As the live chat wasn’t the most helpful I am looking for help on here.

I am currently paying for 3 contracts and possibly cancelling one of them, would o2 let me pay off the rest of the device plan (£120) and cancel my contract or is there a bit more to it?

It’s 6 months into the contract too

Regards
Jack
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Posts: 95,070
Topics: 543
Solutions: 12,044
Registered: ‎04-04-2012

Re: Pay off Device Plan and cancel contract?

@Gardner95x 

As soon as the device is paid you can cancel the airtime for free 

Guide: How does O2 Refresh work? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 64: Magistrate
Posts: 13,557
Registered: ‎31-03-2010

Re: Pay off Device Plan and cancel contract?

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Community Manager
Posts: 6,406
Registered: ‎23-07-2014

Re: Pay off Device Plan and cancel contract?

Hi @Gardner95x , how are you getting on today? Smiley Happy Good info above from @MI5 and @Bambino ! thumbsup Let us know if you have any additional questions the community could help with or if you're all good now?

Sorry to hear you wish to cancel your contract though. Let us know if you want to give any feedback to O2 in case we could have done something better.

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