Solved: Pay n Go

Anonymous · ‎20-05-2013

How do you change tarriff in my O2, I have spent 45 mins going round in circles. I can not get hold of anyone to help and no on line chat advisor. Help.

Anonymous · ‎20-05-2013

Phone cs on 4445 & they will change it for you, don't use chat as they more than likely wont change it over as they say they will

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MI5 · ‎20-05-2013

Go into "My O2" and click the "change my tariff" link. Only eligible accounts though so if you have taken your contract since March 2012 you can't lower it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

perksie · ‎20-05-2013

No contract it's Pay and Go.:smileywink:

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Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

MI5 · ‎20-05-2013

Doh !!!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎20-05-2013

Phone cs on 4445 & they will change it for you, don't use chat as they more than likely wont change it over as they say they will

Anonymous · ‎20-05-2013

Just log into your 02 account and change it to what your wanting.

http://www.o2.co.uk/myo2

jonsie · ‎20-05-2013

According to O2 this is yet another rare P&G query...seem to be rather a lot of them lately.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎20-05-2013

@jonsie wrote:
According to O2 this is yet another rare P&G query...seem to be rather a lot of them lately.

funny that isnt it:smileywink:

Anonymous · ‎21-05-2013

Stay on topic guys or see more moderation !

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