Solved: Pay monthly

Cora1 · ‎21-07-2022

Does anyone know if it is possible to just pay of the phone monthly without having to pay for data/minutes as well? Just I cannot afford the bill monthly anymore

Cleoriff · ‎21-07-2022

@Cora1

You can't do that unfortunately as you took out a contract.. You can flex your tariff down, if you choose to

https://www.o2.co.uk/refresh/flexible-tariffs

If you are really struggling you would do well to speak to payment management on

0800 902 0217

Best of luck.

Veritas Numquam Perit

View solution in original post

MI5 · ‎21-07-2022

@Cora1

No, but you can set up a payment plan.

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎21-07-2022

I am on 02 Pay and Go £10 Data Big Bundle. You get unlimited minutes and unlimited texts and 7GB of data for £10 a month. It is pay and go, not contract. So you just top up £10 when you are ready.

😃

Cleoriff · ‎21-07-2022

@Cora1

You can't do that unfortunately as you took out a contract.. You can flex your tariff down, if you choose to

https://www.o2.co.uk/refresh/flexible-tariffs

If you are really struggling you would do well to speak to payment management on

0800 902 0217

Best of luck.

Veritas Numquam Perit

O2

Pay monthly

CANCELLED CONTRACT LAST MONTH AND MOVED TO TESCO ...

Charged double for Monthly Bill

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