on 28-03-2020 16:42
You need to call O2 to discuss:
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 28-03-2020 19:22
Unfortunately until full payment is received your phone will be restricted even after you speak to the team. But it will stop a default on your credit file.