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Pay monthly sim card
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on 07-01-2019 15:45
And I orderd the same for my wife but hers hasent gone on to her account and also no sim card what is going on?
Please help
Re: Pay monthly sim card
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07-01-2019 15:52 - edited 07-01-2019 15:52
@Simpsons28 you'll need to ask customer services http://www.o2.co.uk/contactus
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: Pay monthly sim card
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on 07-01-2019 18:00
@Simpsons28 If you have an O2 store nearby, and have the time to call in, staff in the store should be able to call customer service and you can get sims for the accounts and get set up right then and there. Just be sure to bring identification with you.
Re: Pay monthly sim card
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on 08-01-2019 12:31
Hi @Simpsons28, we'd love to hear how you're getting on with this.
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help
If you'd like to take part, why not register?