Solved: Pay monthly bill

Anonymous · ‎12-10-2012

my mum just got a 61 pound bill in but i still have my minutes and texts and data left,i have not gone over this month and my bill is only usually 26 pound a month,where has this extra charge come from?

jonsie · ‎12-10-2012

You can get a breakdown of the charges in My O2 under 'what I've used' or by downloading a copy of the bill.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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perksie · ‎12-10-2012

Have you checked in MyO2 to see what they are for?

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Anonymous · ‎12-10-2012

yeah i have checked,it doesnt say anything,it looks/says the same as it usually does every month,and like i said,i still have minuites texts and data....

perksie · ‎12-10-2012

You'll have to phone CS, the number is in "Contact us" at the bottom of the page.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

jonsie · ‎12-10-2012

You can get a breakdown of the charges in My O2 under 'what I've used' or by downloading a copy of the bill.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

Pay monthly bill

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