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Pay monthly agreement changed

Rob52
Level 1: Joiner
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I have had a letter from O2 telling me my agreement is changing. I want to make sure that this will not affect my family discount package, especially as I did not instigate the change.
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MI5
Level 94: Supreme
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@Rob52 

No difference to any discounts at all.

The %age will remain the same, in fact, as the airtime increases, you will get more discount slight_smile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 119220 Posts
  • 604 Topics
  • 17247 Solutions
Registered:

@Rob52 

No difference to any discounts at all.

The %age will remain the same, in fact, as the airtime increases, you will get more discount slight_smile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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madasaf1sh
Level 47: Going Places
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@Rob52

Sometimes it doesn't but to be 100% certain You will need to ring Customer Services, and they will be able to tell you.

You can contact customer services on 202 or 0344 809 0202
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts
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