Solved: Re: Pay monthly agreement changed

Rob52 · ‎05-07-2021

I have had a letter from O2 telling me my agreement is changing. I want to make sure that this will not affect my family discount package, especially as I did not instigate the change.

MI5 · ‎05-07-2021

@Rob52

No difference to any discounts at all.

The %age will remain the same, in fact, as the airtime increases, you will get more discount

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎05-07-2021

@Rob52

No difference to any discounts at all.

The %age will remain the same, in fact, as the airtime increases, you will get more discount

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

madasaf1sh · ‎05-07-2021

@Rob52

Sometimes it doesn't but to be 100% certain You will need to ring Customer Services, and they will be able to tell you.

You can contact customer services on 202 or 0344 809 0202

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

O2

Pay monthly agreement changed

Access to billing / phone plan etc

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

Error code 14

replacement sim card