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Pay bill

Sam333
Level 1: Joiner
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good afternoon

 

i am trying to pay my bill online and keep getting a message stating there is a problem and to come back later. I have tried via the 02 app and website but have the same issue! I am currently abroad so unable to contact o2 to make the payment. Please can someone advise how I can pay my bill without it becoming an arrears or showing as missed payment. 

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MI5
Level 94: Supreme
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@Sam333 

There is a known issue currently that O2 is working on.

Please try again later.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 124129 Posts
  • 612 Topics
  • 20211 Solutions
Registered:

@Sam333 

There is a known issue currently that O2 is working on.

Please try again later.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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Cleoriff
Level 94: Supreme
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@Sam333 

 Currently there is a problem with the billing platform. O2 are aware and working on it. Try again later today..

*The Game Is On*

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