Solved: Pay bill

Sam333 · ‎30-11-2021

good afternoon

i am trying to pay my bill online and keep getting a message stating there is a problem and to come back later. I have tried via the 02 app and website but have the same issue! I am currently abroad so unable to contact o2 to make the payment. Please can someone advise how I can pay my bill without it becoming an arrears or showing as missed payment.

MI5 · ‎30-11-2021

@Sam333

There is a known issue currently that O2 is working on.

Please try again later.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎30-11-2021

@Sam333

There is a known issue currently that O2 is working on.

Please try again later.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎30-11-2021

@Sam333

Currently there is a problem with the billing platform. O2 are aware and working on it. Try again later today..

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