Solved: Pay as you go

Anonymous · ‎08-03-2017

I have just swapped my sim from a pay as you go to a pay monthly contract ,what happens to the credit that I had on that sim.

Cleoriff · ‎08-03-2017

Hi @Anonymous If you contact CS they will transfer it to your new account for you http://www.o2.co.uk/contactus

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View solution in original post

Cleoriff · ‎08-03-2017

Hi @Anonymous If you contact CS they will transfer it to your new account for you http://www.o2.co.uk/contactus

Veritas Numquam Perit

MI5 · ‎08-03-2017

You can transfer up to £350 providing you keep the same phone number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎08-03-2017

More info here http://www.o2.co.uk/movetopaymonthly

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