Solved: Pay as you go tariff not activating

Anonymous · ‎24-07-2014

Hello,

I have over 10 pounds balance but my monthly pay as you go tariff is not activating. Why has this happened and how can I force the tariff to activate. Many thanks in advance.

Anonymous · ‎24-07-2014

Speak to Cs on 4445 or 0344 8090222 from a landline or use Live Chat and they will start the tariff off for you.

http://www.o2.co.uk/contactus

View solution in original post

jonsie · ‎24-07-2014

Which tariff do you have?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎24-07-2014

Have you reached your anniversary date?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎24-07-2014

Speak to Cs on 4445 or 0344 8090222 from a landline or use Live Chat and they will start the tariff off for you.

http://www.o2.co.uk/contactus

O2

Pay as you go tariff not activating

Travel bolt on

using phone abroad

My contract ***********

Phone use abroad

Pay may existing bills